Refund Policy

At Sarvansh Enterprise, we strive to provide you with high-quality products and excellent customer service. We want you to be completely satisfied with your purchase. In the event that you need to return a product or request a refund, please review the following guidelines and procedures.

Return Eligibility:

• • We accept returns for products that are defective, damaged, or do not match the description provided on our website.
  • To be eligible for a return, the product must be unused, in its original packaging, and accompanied by the original proof of purchase (such as a receipt or order confirmation).

Return Process:

• • If you wish to return a product, please contact our customer support within [X] days of receiving your order. Provide us with your order details, the reason for the return, and any supporting evidence (such as photos of the defect or damage).
  • Our customer support team will assess your request and provide you with further instructions for the return process, including the return address and any required forms.
  • Please ensure that the product is securely packaged to prevent any damage during transit. We recommend using a reliable shipping method with tracking and insurance.
  • You are responsible for the shipping costs associated with the return, unless the return is due to our error (such as shipping the wrong product or a defective item).

Refund Process:

• • Once we receive and inspect the returned product, we will notify you of the status of your refund.
  • If your return is approved, we will initiate a refund to your original payment method. Please note that it may take some time for the refund to be processed and reflected in your account, depending on your payment provider.

Non-Returnable Items:

• • Certain items may not be eligible for return or refund due to hygiene reasons or specific restrictions. These may include, but are not limited to, consumable products, software, customized or personalized items, and items marked as non-returnable on our website.

Damaged or Incorrectly Shipped Products:

• • If you receive a damaged or incorrectly shipped product, please contact our customer support immediately. We will arrange for a replacement or a refund, including any associated shipping costs.

Customer Support:

• • If you have any questions, concerns, or need assistance with the return process, please reach out to our customer support team. We are here to help and ensure your satisfaction.

Please note that this Refund and Returns Policy applies to online purchases made directly through our website. If you purchased our products through a third-party retailer, please refer to their specific return and refund policies.

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page, and the effective date will be indicated at the top.

Last updated: July 07 2023

If you have any questions or need further clarification, please contact us.